Privacy Policy

Last modified April 4, 2023


Your privacy is important to Orveda (“Orveda”, “we” or “us”) and we are committed to protecting your personal information. This Privacy Policy (“Policy”) relates to our use of your personal information when you:

  • Use our website, microsites or mobile applications and provide us with your personal information, for example by signing up for our newsletters or messages or leaving a review;
  • Register for our rewards program;
  • Purchase products directly from our website;
  • Use our consultation services;
  • Interact with us through social media, adverts or content on third party websites;
  • Interact with us in person by attending an Orveda event; and/or
  • otherwise engage with us, for example by contacting our friendly customer service team.

This Policy explains who we are; what personal information we collect about you; how we use it (including who we share that personal information with) and your rights and choices regarding your personal information.

This Policy was last updated on April 4, 2023. If you have any questions or concerns about our use of your personal information, then please contact us using the contact details provided in the section below marked “How do I contact Orveda?”.

1.1. ORVEDA may collect and process the following User’s data:

- Information collected at the moment of the creation of User’s account on the Website
- The record of the correspondence exchanged with the User by phone, e-mail or otherwise
- Details of transaction carried out by the User through the Website
- Information communicated by the User while using social media function on the Website
- Details of the User’s visits to the Website.

1.2. The information provided by the User include in particular, but without limitation: the User’s title, full name, phone, email address, billing and delivery addresses, geo-location, gender, birthday, photographs, personal images, product preferences, beauty profile information, social media account details, financial and credit card information, IP address, traffic data, location data and other communication data.

1.3. Where the processing is not necessary for the performance of a contract to which the User is party (ie. performance of orders), ORVEDA shall ensure that the User's has given consent to the processing.

1.4. The provision of data may be a contractual requirement, or a requirement necessary to enter into a contract with ORVEDA. The data that must be provided are identified as such. Failure to provide such mandatory data may lead to the impossibility for ORVEDA to answer to the User's requests.